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Xclusive Collectibles Shipping Policy

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Xclusive Collectibles Shipping Policy

Collectible Marketplace Shipping Policies & Information

We understand the importance of receiving your items in excellent condition and in a timely manner. That’s why we commit to dispatching all items purchased from Xclusive Collectibles within 48 hours from the time of purchase. Furthermore, we take great care in packaging all items to prevent any potential damage during transit.

Vendors’ Responsibility

We value our community of vendors and encourage them to uphold the same standards of promptness and careful packaging when shipping their items. It’s crucial that our customers trust not just Xclusive Collectibles, but also our vendors, to deliver their purchases in the best condition possible.

Xclusive Collectibles Anticipated Ship Times

At Xclusive Collectibles, we understand the importance of timely delivery for our valued customers. When it comes to our trading cards, you can expect a swift turnaround. Our trading cards typically arrive at your doorstep within a speedy 4 days of placing your order, ensuring that you can start enjoying your collectibles without delay.

However, it's important to note that some of our other products are sourced from vendors located across the world. As a result, estimated arrival times for these items can vary and may fall within a range of 7 to 21 days. We strive to provide the best shipping experience possible, and if, for any reason, your items do not arrive within the specified time frame, please rest assured that we will take immediate action to address the issue.

Missing Tracking Number?

In the event that you do not receive a tracking number for your order, we encourage you to reach out to our dedicated support team. They are ready to assist you in tracking your order and ensuring that you stay informed about the status of your purchase. Your satisfaction is our priority, and we are here to make your shopping experience with us as smooth as possible. Please feel free to email our support team with any inquiries related to your order, and they will promptly assist you in resolving any concerns. Thank you for choosing Xclusive Collectibles for your collectible needs!

Our Money-Back Guarantee

For purchases made directly from the Xclusive Collectibles store, we offer a money-back guarantee for items that are destroyed or damaged in shipping. Eligibility for returns extends to all items, provided that the product seals remain unbroken. This is our testament to the trust you’ve placed in us and our commitment to ensuring your satisfaction. Please note that this guarantee applies specifically to items bought directly from the Xclusive Collectibles store.

Vendors’ Return Policies

Please be aware that our marketplace vendors have the autonomy to set their own return and refund policies. We strongly encourage you to review these policies before making a purchase from any vendor in our marketplace. Ensuring that you are comfortable with a vendor’s return policy helps avoid any future disputes or misunderstandings.

Shipping Times

We strive to provide accurate shipping times for all orders. However, please understand that we are not able to guarantee specific delivery dates. Factors such as carrier delays, adverse weather conditions, and issues beyond our control may sometimes affect transit times. We appreciate your understanding and patience in